Refund policy

We offer a 30-day risk-free return policy.

If you are not satisfied with your purchase, you may request a return within 30 days of receiving your item.

Eligibility

To be eligible for a return:

  • Item must be unused and in original condition
  • Item must be returned in original packaging

Non-returnable Items

For hygiene and safety reasons, used personal care items may not be eligible for return.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Shipping

Customers are responsible for return shipping costs unless the item is defective or damaged.

Damaged Items

If your item arrives damaged, please contact us within 48 hours of delivery.

Contact

For any return or refund-related questions, contact us at: supportcervirelief@gmail.com